At Liz. Ent, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward Returns and Refunds policy to ensure your peace of mind.

Returns

• You have 30 days from the date of delivery to return items for a refund or exchange.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
• Please contact our customer support team to initiate the return process and receive further instructions.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.

Refunds

• If your return is approved, we will initiate a refund to your original payment method. Refunds may take several business days to process, depending on your payment provider.
• Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to our error or a defective product.

Exchanges

• If you need to exchange an item for a different size or color, please contact us, and we will assist you with the exchange process.
• Exchanges are subject to product availability. If the desired item is not available, we will issue a refund or offer an alternative solution.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or issue a refund as appropriate.

Contact Us If you have any questions or need further assistance regarding returns and refunds, please reach out to our customer support team. We are here to help and ensure your shopping experience with Liz Outdoors is enjoyable and hassle-free.

Thank you for choosing Liz. Ent!